Introduction
Wykeham & Co is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or contact us.
By using this website, you agree to the terms of this policy.
Who We Are
Wykeham & Co is a UK-based firm specialising in residential and commercial property services, including conveyancing, remortgaging, and related legal services.
What Information We Collect
We may collect and process the following types of personal data:
- Contact information such as your name, email address, and phone number when you complete an enquiry form or contact us directly
- Enquiry details relating to your property or legal query
- Technical data including IP address, browser type, and device information
- Usage data such as how you navigate and interact with our website
We only collect personal data where it is necessary and relevant to providing our services.
How We Use Your Information
We use your personal data to:
- Respond to your enquiries and provide requested information
- Deliver our legal and conveyancing services
- Improve the functionality and performance of our website
- Maintain the security of our systems
- Comply with legal and regulatory obligations
We will never sell your personal data to third parties.
Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Legal obligation – where we are required to retain or process information
- Legitimate interests – to respond to enquiries and improve our services
- Contractual necessity – where data is required to provide legal services
Cookies & Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Understand how visitors use the website
- Improve performance and usability
- Support website analytics (e.g. Google Analytics or similar tools)
You can control or disable cookies through your browser settings. A cookie consent banner will be presented on your first visit in line with UK regulations.
Sharing Your Information
We may share your data with:
- Trusted service providers (e.g. hosting providers or IT support)
- Professional advisers or regulators where required
- Third parties where necessary to deliver our legal services
All third parties are required to handle your data securely and in accordance with data protection laws.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Data Retention
We retain personal data only for as long as necessary:
- To fulfil the purpose it was collected for
- To comply with legal and regulatory requirements
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (where applicable)
- Object to or restrict processing
- Request transfer of your data
To exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions about this policy or how your data is handled, please contact:
Wykeham & Co
Trey House, Lower Seagry, Chippenham, Wiltshire SN15 5EP
Email: [email protected]
Telephone: 01249 721010 [nwykeham.co.uk]